I'm going to dispute a charge with my bankUpdated 2 years ago

If there is an issue with your order or delivery, we ask that you let us know first if possible. We try extremely hard to ensure that we have the best possible customer satisfaction, and we're always happy to address any issues that might have occurred with your order, product, or delivery. In nearly all cases, we're able to more quickly and easily address any issue you have than a chargeback.

Please note that any order placed with us is done so in accordance with our website Terms of Use and Store Policies. If you are initiating a chargeback because you disagree with our policies, we do have the right to dispute your chargeback. If there's any feedback that you would be willing to provide in lieu of a chargeback, we'd be happy to consider any and all suggestions you can provide.