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My bank shows that I was charged twice for my orderUpdated 5 months ago

What you are seeing is likely an "authorization" for the purchase. An authorization is made during any credit card transaction to notify your card issuer/bank to reserve the funds in order to complete your purchase. The actual charge will replace the authorization once the bank completes the transaction, and the charge amount cannot exceed the authorization amount. In almost all cases, the authorization will clear as soon as the transaction is completed.

Please note that we do not control how your bank handles authorizations for payment. Any inquiries about authorizations should be directed to your bank.

If you contact your bank and can confirm that two separate charges do exist, please contact us. We're happy to investigate further and determine what the cause may be.

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